Terms of Use


General Disclaimer

  • All specials and promotions limited to stock on hand. • Not responsible for typographical errors. • We reserve the right to limit quantities on promotion products.


  • We are not liable under any legal authority for consequential or incidental damages arising from shipping delays, system downtime, loss (including data), damage, or expense arising from product malfunction.


  • We expressly disclaim all warranties, express or implied, including any implied warranty of merchantability for a particular purpose.


  • Other restrictions may apply.


  • Cancelled Software Orders - will be subject to our Cancellation Fee of $10, plus any shipping fees. This is to cover the costs for administrative processing of your transaction and the subsequent administrative tasks involved in the cancellation.


  • The Shipping Department is open Monday through Friday with a 8am and 5pm GMT+8 cut-off time. We do not ship on Saturday, Sunday, or Major Holidays. Overnight Delivery is not offered over the weekend. Orders placed for overnight delivery before 4pm Friday, will be shipped on Monday. 90% of our orders are filled from our warehouse on the same day. Free delivery is offered on all orders over $100, shipped within the continental US.


  • We apologize but due to high shipping fraud rates on software, we only offer tracking numbers to regular customers. If your order is placed over the weekend, your tracking number will be available on Monday when your order is invoiced and shipped. SoftonSales.com does not offer WILL-CALL, guarantee delivery times or offer any refunds for late delivery.


  • Cancelled License Orders - LICENSES FROM ADOBE, MICROSOFT, SYMANTEC, VERITAS have 15 days to cancel their order. Trend Micro Download Software Keycodes are non-refundable. A 15% Cancellation Fee will apply.