Customer Area - Quality Software at Great Prices - No Hassles Guaranteed is committed to offering you, our valued customer, a pleasant internet shopping experience. We take our job seriously so you can count on our professionalism and genuine concern. We over-pack each and every order to ensure that it arrives to you undamaged. We ship 99% of our orders on the same day you order it. We will do everything possible to make sure orders are accurate and arrive on time.

We highly value our customers' feedback, and will promptly address any customer service issues that you may have. Our Customer Service Department is open Monday through Friday, 9:00-18:30 GMT (closed on major holidays). You may reach our Customer Service Department by Phone, Online or the Email.
Please do not be discouraged if your email is not answered during weekends, holidays or non-business hours.

To Request Software Returns or for Common Questions
Frequently Asked Questions | Returns Request (RMA)

CLICK HERE to send a Customer Service Email.
If your request is sent during the hours of 9:00-18:00 GMT+8, you usually will get a call back or email response within 24 hours.

Customer Service
Phone: (0086) 4000-860021
Online Chat support