Te definitive voice/data billing solution for any company needing a full -featured solution to manage/control the access of their voice/data customers
|Updated||Jul 10th 2006|
Dynasoft Ltd N/A N/A
|Original File Size||43.2 MB|
Web-ready, Dynasoft TeleFactura interfaces with many of today’s Voip servers and softswitches to give full telecom billing engine capability. We also offer hosted and outsourced service options to mitigate the cost of the investment. TeleFactura is already used by over 100 carriers in 15 countries and supports 4 different languages.
The reporting part of TeleFactura organises and carries out all telephony and data billing thanks to a rich set of features that supports any number of customers, operators, suppliers, resellers, and price lists. Services supported include: DSL, VoIP, fixed line, mobile, SMS, MMS, and any type of recurring or usage-based services. Support for call pulse and call duration billing.
TeleFactura Engine offers close integration with the following VoIP servers and softswitches. We can integrate other systems on a bespoke basis.
Extensive number of configuration options so your market needs are matched as closely as possible: billing to the nearest 1, 15, 30 or 60 seconds; peak, off-peak, weekend, and bank holidays; multiple sales taxes; different invoice template for each customer; unlimited Usage and Call Detail Record (UDR, CDR) formats, support for call pulse and call duration billing, etc…
Keep all carriers, distributors and customers and organise them in one clear, easy-to-use interface.
You can make more money due to TeleFactura’s branded billing: TeleFactura enables you to get distributors to outsource their billing to you.
The programme can be used by several client PCs simultaneously on a local network from any type of windows power user account.
Full reporting and account reconciliation tools: easily keep track of your costs and profits and check if your carrier is correctly billing your company for all your active CLIs thanks to 300 financial reports built into TeleFactura.
Any type of item can be added to your customer’s invoices with TeleFactura, not just voice, data or service items.
Unlimited number of Rating Plans/Bundles can be created, mixing any combination of destinations, number of minutes per package, number of calls offered in the plan and cost of plans.
Confidentiality guaranteed: Unlike pure Web-based systems, your data is not shared with anyone or hosted by us. The programme and its data run locally on your network and are not available to anyone else.
Accounting integration (MYOB, MS Accounting, SAGE, …). An advanced export utility is built-in and enables the user to build SQL queries or select tables and fields directly for export. Import external data easily and quickly using special wizards. Direct Debit entry screen for customers.
Increased productivity: As TeleFactura is mainly Windows-based you will be more productive, and navigate between screens faster. Working with purely Web-based interfaces is known to decrease work efficiency as speed of access to data is slower, and users have to constantly move between browser windows to get to the right information. We offer three versions, one of which is a version that is especially designed to work through secure VPN so carriers can let their resellers use their copy of TeleFactura and only manage their data.
TeleFactura is designed for speed and can handle over 400,000 calls an hour with a single processor PIV machine.
TeleFactura supports three database systems: Microsoft Access or enterprise-grade MySQL and Microsoft SQL Server.
Powerful back-up utility of all the programme’s data (ftp or disk, manual mode or automatic). Retrieving and automatically unzipping your operators' CDR files from their ftp servers can be programmed to run as an automated task thereby greatly facilitating the entire billing process.
Customer invoices can be sent by email automatically once the billing process is completed. Powerful Web Access module comes as standard giving customers and distributors access to their current balance, invoices, and to search tools for all voice, data and service items. They can download a CSV file for the result set of their search. Supports multi currencies.
Support is given to up to 10 standard types of call costs (peak, off-peak, weekend, ...) with the ability to create your very own ones;
Use of percentage margins;
Convert your lists to a csv file or publish them on a website in HTML format;
Create Least Cost Routing lists with advanced options that enable you to identify the best mix of destination vs. cost between any numbers of lists.
Local-to-local voice billing.
Organise all your customers, resellers and suppliers in a convenient way: Add, remove, or modify the following details: associate each CLI/Service number with a start and end date, a CDR type, and a sales or cost price list; associated discount rates; itemised or summarised invoice; range of phone numbers; IP addresses for VOIP services,...;
Search all invoices outstanding, account top-ups, payments received, discounts owed and check for any outstanding balance still owed;
Link your customers with distributors, build complex commission structures for your distributors and manage all commissions due with powerful search features;
Built-in customer referral system: Get your customers to refer other customers so they can obtain discounts that are then deducted from their invoices;
Invoices are customisable with 6 different templates supported and possibility of creating copies of invoices.
Full-featured Call Data Records (CDRs) functionality: TeleFactura makes it possible to manage CDRs in two ways: Manual mode: step through the entire billing process to search for individual calls and to obtain greater control of this process; Automatic mode: The entire billing process is done in a completely automated way: CDRs are downloaded from your supplier, calls are found and rated, invoices are sent by email, and the billing data is then published on the Web for access by your customers, all in a couple of clicks and in real time.
With the processed data, open, save or print each customer’s fully itemised or summarised invoice using any one of 6 available formats (XML, HTML, PDF, XLS, WORD, or CSV).
The handling of this process can be performed individually for one customer or, unmanned, for your entire database of customers. The programme also checks for duplicate calls.
TeleFactura supports French, Spanish, Italian, English for the programme as a whole and Norwegian and Hungarian for the invoice templates only. We will however include your language free of charge. Simply let us know which one you wish to see be integrated.
Our yearly support contract enables our clients to submit change or feature requests. These are often included free of charge subsequently in minor upgrades. It also includes unlimited support by email, VPN or phone, and access to all major updates all for one year.
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